Returns & Exchanges

At Wildwood Witch By Freya, we want you to be enchanted by your purchase. If you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization code.

2

Prepare Your Package

Ensure items are in their original, unused condition and securely pack them with all original tags and packaging included.

3

Ship Your Return

Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our forest studio.

4

Receive Refund or Exchange

Once we inspect your returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing