Frequently Asked Questions
Everything you need to know about your Wildwood Witch order.
What is the processing time for my order?
Most orders are processed and prepared for shipment within 3-5 business days. You will receive a tracking number via email as soon as your package is on its way.
Do you offer international shipping?
Yes, we ship our mystical goods worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We offer a 30-day return policy for most unused and unopened items. Please note that custom-made or personalized products are final sale.
Are your products ethically sourced?
At Wildwood Witch, we prioritize sustainability and ethical sourcing for all our materials, ensuring they are gathered with respect for the earth and its communities.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order ships, you will receive an email containing a tracking link. You can also log into your account on our website to view your order status in real-time.